FAQS

Got a question? We’ve got answers.

Can’t find what you’re looking for? Contact Us.

Packaging

  • Where do I find the best-by date on your packages?

    The best by date can be found in different areas of our packages due to the package type:

    • Cans: located on the bottom of the can.
    • Plastic Jars: located on the shoulder of the jar.
    • Stand-Up Bags: located on the back-side panel near bottom.
    • Size 2 oz. Bags: located on the back panel on the seal flap.
  • Where do I find the UPC code?

    The UPC is located under the barcode where the product is scanned at the store during purchase. The UPC Code is 12 digits.
  • Are your packages recyclable?

    Although some of our packages are made with plant-based film, our stand-up, re-sealable bags are not recyclable due to the material we use to help maintain product freshness. We also carry a wide variety of snacking products packaged in 100% recyclable plastic cans and jars.

    As a company, we employ many procedures aiming to protect the environment in multiple ways. We stay committed by conserving energy and focusing on waste and energy reduction throughout all our facilities.

Product

  • Are your products Gluten Free?

    John B. Sanfilippo & Son, Inc. (JBSS) recognizes sources of gluten as defined by the FDA: wheat, rye, barley and their crossbred hybrids like triticale. Our facilities allergen control program, labelling program, and procedures work together to assure that product matches the label and articulates in the ingredient statement presence of gluten ingredients where appropriate. Some of our product offerings do contain gluten and are produced and packaged within the same facility. The separation, segregation, and sanitation measures that we take are verified to indicate that we appropriately manage gluten segregation. We routinely test our gluten free products to ensure that they do not contain traces of products that contain gluten.

  • Do Fisher Walnuts have Omega 3?

    Yes, Walnuts naturally contain ALA Omega 3 (Alpha-Linolenic Acid, a plant based polyunsaturated fat).
  • Does your facility contain milk allergens?

    Milk is one of the allergens in our plant. This includes casein and whey. Nuts may be run on shared equipment with these milk products.
  • Are your products Non-GMO?

    Fisher®  Chef’s Naturals Products (blue packages) are Non-GMO Project Verified.

    Fisher®  Snacks Products (red packages) may contain GMOs.

    Peanuts, tree nuts and sunflower kernels, raw, dry roasted or oil roasted, with or without salt (and no other ingredients) sold by Fisher® Nuts do not contain genetically engineered DNA and/or the proteins derived from genetically engineered DNA.

    Products with seasoning or additional ingredients may or may not contain GMOs. Look for the Non-GMO Project Verified logo on package to confirm GMO status.

  • What is the best way to store your products?

    To better preserve the freshness and integrity of our products, you may store in the refrigerator up to 3 months. Fisher® Chef Naturals can freeze up to 12 months within the best by date guidelines.
  • What do I do if the store sold expired product?

    If you purchase any of our products from a retailer or wholesaler and the product is past the best-by date, we recommend that you return or exchange the expired product directly to the store location at which they were purchased.
  • How long is the product good? (Shelf life)

    We recommend and can only guarantee the freshness of our products up to the best-by date. This date is used as a guideline for our consumers and as a point of reference for our records.
  • Can consumers order products directly from your company?

    Yes, you have an option to purchase directly from us at a one-case minimum. For pricing, shipping information, and to place an order, please call:

    Company Store: (847) 214-4400
    Hours: Monday-Friday: 9:00 a.m. – 6:00 p.m., Saturday: 9:00 a.m. - 5:00 p.m. and Sunday 11:00 a.m. – 4:00 p.m. Central Time. Holiday and special occasion gifts are available.

  • What processes do you use to reduce the risk of the presence of harmful pathogens in your products?

    Our nut products are treated or pasteurized before being sold to consumers in North America to provide consumers with a safe and quality product. Several methods are commonly used in processing nuts, including roasting, steaming, and propylene oxide (PPO) treatment. The U.S. Food & Drug Administration (FDA) has approved PPO treatment as an acceptable form of pasteurization for almonds. PPO is a surface treatment which has been approved for use on foods since 1958, and is widely used for a variety of foods such as cocoa powder and spices.
  • Where are nuts grown? (Country of Origin)

    Below is a list of the country of origin of our nuts:

    Nut TypeCountry of Origin
    AlmondsUSA (California)
    Black WalnutsUSA (Missouri)
    BrazilsBolivia, Peru
    CashewsIndia, Brazil, Vietnam, Indonesia, Ghana
    HazelnutsTurkey or USA (Oregon)
    MacadamiasUSA, Kenya, South Africa, Guatemala, Australia, Malawi
    PeanutsUSA (Georgia, Texas, Florida, North Carolina, Alabama, & South Carolina)
    PecansUSA & Mexico (Georgia, Alabama, Louisiana, Texas, New Mexico and the northern states of Mexico)
    Pepitas (pumpkin seed kernels)China & Mexico
    PistachiosUSA (California)
    Pine NutsChina
    Sunflower KernelsUSA (North Dakota, South Dakota and Minnesota)
    Soy Nuts – USASoy Nuts – USA
    Walnuts USA (California)
  • Your package indicates that your nuts are processed in the United States. Are they grown in the United States?

    Our nuts are grown in the United States, unless stated otherwise on the label. Nuts grown in other countries, per current regulations, require the Country of Origin labeling.

Cooking - How to roast/toast/blanch

  • Are nuts roasted in cooking oils that contain trans fats?

    No, our nuts are roasted in cotton seed, peanut, soybean, and/or sunflower oil.
  • How to toast almonds?

    • Saucepan method:
      • Place almonds in a heavy, ungreased skillet.
      • Stir often over medium heat until golden brown.
    • Oven method:
      • Preheat oven to 350°.
      • Spread nuts in one layer on ungreased shallow baking pan.
      • Bake for 10 to 15 minutes, stirring occasionally, until golden.
    • Microwave method:
      • Place 1/2 cup slivered almonds and 1 tablespoon margarine or butter in a 9-inch microwave-proof pie plate.
      • Microwave on high, stirring every minute until brown, 4 to 5 minutes.
  • How to toast pecans?

    • Preheat your oven to 350°.
    • Melt butter in a microwave safe dish in your microwave or use a small saucepan on the stovetop.
    • Evenly coat the pecans in the melted butter.
    • Spread out the butter-coated pecans out on a non-stick cookie sheet in a single layer.
    • Put the cookie sheet in the oven and watch the pecans closely while they toast.
    • Toss the pecans once or twice while they are toasting. This allows for even toasting.
    • Toast the pecans until they are crisp and aromatic. This will usually take about 10 to 15 minutes.
  • How to toast walnuts?

    • Oven method:
      • Bake walnuts on a cookie sheet, in a single layer, at 350° for 8 to 10 minutes, checking frequently.
    • Microwave Method:
      • Microwave walnuts in a single layer on a microwave-safe plate on medium-high for 5 to 6 minutes, stirring every 2 minutes.
    • Stove Top Method:
      • Cook walnuts in a skillet at medium-high heat for 3 to 5 minutes, stirring frequently.
    • Regardless of method, walnuts can be toasted dry or with a dash of oil.
    • Store shelled walnuts in a sealed container in a cool place, with low moisture and away from sunlight. If you're going to use the walnuts right away, place them in your refrigerator or in a cool, dry pantry.
  • How to Blanch Almonds?

    • Place almonds in a bowl.
    • Pour boiling water to barely cover almonds.
    • Let the almonds sit for 1 minute, no longer.
    • Drain, rinse under cold water, and drain again.
    • Pat dry and slip the skins off.
    • Don't let almonds sit in hot water too long or they will lose their crispness.

Company

  • Where do I go to find career opportunities at your company?

    Careers can be found on this link: https://jbssinc.com/careers/. Here you will be able to search for any open positions and complete an online profile.

  • How do I contact your company?

    Consumer Relations Department email at Consumerinfo@jbssinc.com or at the toll-free number 1-800-874-8734 
    Hours: Monday through Friday, 8:30 a.m. – 5:00 p.m. Central Time

  • Do you have a printed brochure of your products?

    We offer a wide variety of products and brands. To maintain our commitment to the environment, we have chosen to eliminate paper copies. Our products can be viewed on our websites https://fishernuts.com.

  • Do you offer gift nut orders during the holiday season?

    Gift orders can be placed seasonally with the Fisher® Nuts Store located in Elgin, Illinois. If you would like more information on the products offered or to place an order, please contact the store at 847-214-4400.