Packaging
Where do I find the best-by date on your packages?
- The best by date can be found in different areas of our packages due to the package type:
- Cans: located on the bottom of the can.
- Plastic Jars: located on the shoulder of the jar.
- Stand-Up Bags: located on the back-side panel near bottom.
- Size 2 oz. Bags: located on the back panel on the seal flap.
Where do I find the UPC code?
- The UPC is located under the barcode where the product is scanned at the store during purchase. The UPC Code is 12 digits.
Are your packages recyclable?
- Although some of our packages are made with plant-based film, our stand-up, re-sealable bags are not recyclable due to the material we use to help maintain product freshness. We also carry a wide variety of snacking products packaged in 100% recyclable plastic cans and jars.
- As a company, we employ many procedures aiming to protect the environment in multiple ways. We stay committed by conserving energy and focusing on waste and energy reduction throughout all our facilities.
Product
Are your products Gluten Free?
- John B. Sanfilippo & Son, Inc. (JBSS) recognizes sources of gluten as defined by the FDA: wheat, rye, barley and their crossbred hybrids like triticale. Our facilities allergen control program, labelling program, and procedures work together to assure that product matches the label and articulates in the ingredient statement presence of gluten ingredients where appropriate. Some of our product offerings do contain gluten and are produced and packaged within the same facility. The separation, segregation, and sanitation measures that we take are verified to indicate that we appropriately manage gluten segregation. We routinely test our gluten free products to ensure that they do not contain traces of products that contain gluten.
Do Fisher Walnuts have Omega 3?
- Yes, Walnuts naturally contain ALA Omega 3 (Alpha-Linolenic Acid, a plant based polyunsaturated fat).
What allergens are contained in your products?
- All of our products may contain peanuts and other trees nuts due to being manufactured on equipment that processes peanuts and other tree nuts. Certain products containing peanuts, tree nuts, or seeds may also contain egg, milk, wheat, soy, and/or sesame and are labeled according to current allergen regulations.
Does your facility contain milk allergens?
- Milk is one of the allergens in our plant. This includes casein and whey. Products may be run on shared equipment with these milk-containing products.
Are nuts roasted in cooking oils that contain trans fats?
- No, our nuts are roasted in cottonseed, peanut and/or sunflower oil.
Are your products Non-GMO?
- Fisher® Chef’s Naturals Products (blue packages) are Non-GMO Project Verified.
- Fisher® Snacks Products (red packages) may contain GMOs.
- Peanuts, tree nuts and sunflower kernels, raw, dry roasted or oil roasted, with or without salt (and no other ingredients) sold by Fisher®Nuts do not contain genetically engineered DNA and/or the proteins derived from genetically engineered DNA.
- Products with seasoning or additional ingredients may or may not contain GMOs. Look for the Non-GMO Project Verified logo on package to confirm GMO status.
What is the best way to store your products?
- To better preserve the freshness and integrity of our products, you may store in the refrigerator up to 3 months. Fisher® Chef Naturals can freeze up to 12 months within the best by date guidelines.
What do I do if the store sold expired product?
- If you purchase any of our products from a retailer or wholesaler and the product is past the best-by date, we recommend that you return or exchange the expired product directly to the store location at which they were purchased.
How long is the product good? (Shelf life)
- We recommend and can only guarantee the freshness of our products up to the best-by date. This date is used as a guideline for our consumers and as a point of reference for our records.
Can consumers order products directly from your company?
- Yes, you have an option to purchase directly from us at a one-case minimum. For pricing, shipping information, and to place an order, please call:
- Company Store: (847) 214-4400
Hours: Monday-Friday: 9:30 a.m. – 5:30 p.m., Saturday: 10:00 a.m. – 5:00 p.m. Central Time. Holiday and special occasion gifts are available.
What processes do you use to reduce the risk of the presence of harmful pathogens in your products?
- Our nut products are treated or pasteurized before being sold to consumers in North America to provide consumers with a safe and quality product. Several methods are commonly used in processing nuts, including roasting, steaming, and propylene oxide (PPO) treatment. The U.S. Food & Drug Administration (FDA) has approved PPO treatment as an acceptable form of pasteurization for almonds. PPO is a surface treatment which has been approved for use on foods since 1958, and is widely used for a variety of foods such as cocoa powder and spices.
Where are nuts grown? (Country of Origin)
Below is a list of the country of origin of our nuts:
Nut Type Country of Origin
- Almonds USA (California)
- Black Walnuts USA (Missouri)
- Brazils Bolivia, Peru
- Cashews Vietnam, Ghana, Ivory Coast, Tanzania, Cambodia
- Hazelnuts Turkey or USA (Oregon)
- Macadamias Kenya, Republic of South Africa, Guatemala,
- Peanuts USA (Georgia, Texas, Florida, North Carolina, Alabama, & South Carolina)
- Pecans USA & Mexico (Georgia, Alabama, Louisiana, Texas, New Mexico and the northern states of Mexico)
- Pepitas (pumpkin seed kernels) China & Mexico
- Pistachios USA (California)
- Pine Nuts China
- Sunflower Kernels USA (North Dakota, South Dakota and Minnesota), Bulgaria
- Soy Nuts – USA
- Walnuts USA (California)
Your package indicates that your nuts are processed in the United States. Are they grown in the United States?
- Our nuts are grown in the United States, unless stated otherwise on the label. Nuts grown in other countries, per current regulations, require the Country of Origin labeling. Nuts seasoned or coated are exempt from Country of Origin labeling.
Company
Where do I go to find career opportunities at your company?
- Careers can be found on this link: https://jbssinc.com/careers/. Here you will be able to search for any open positions and complete an online profile.
How do I contact your company?
- Consumer Relations Department email at Consumerinfo@jbssinc.comor at the toll-free number 1-800-874-8734
Hours: Monday through Friday, 8:30 a.m. – 5:00 p.m. Central Time
Do you have a printed brochure of your products?
- We offer a wide variety of products and brands. To maintain our commitment to the environment, we have chosen to eliminate paper copies. Our products can be viewed on our websites http://fishernuts.com.
Do you offer gift nut orders during the holiday season?
- Gift orders can be placed seasonally with the Fisher® Nuts Store located in Elgin, Illinois. If you would like more information on the products offered or to place an order, please contact the store at 847-214-4400.
What COVID-19 precautions are you taking?
- Our company, John B. Sanfilippo & Son, Inc. (JBSS) is actively following the developing situation in relation to COVID-19. We are in contact with regulators, government entities and food industry associations and are following their guidance in matters related to the viral outbreak. Recognizing this is a quickly changing situation, we are constantly monitoring and assessing our plans and policies, as we take seriously our responsibility to play our part in maintaining the food supply chain. We will continue to work hard to provide safe, healthy, nutritional products and do what we can to take care of our employees and communities.